Terms & Conditions
Please see our Open Water Swimming Terms here
Please see our Pick a Pumpkin and Play Terms here
Please see our Day Pass Terms here
Please see our Water Activities Terms here
Please see our Gift Voucher Terms here
HEALTH & SAFETY GUIDANCE- RULES OF PLAY
For your safety we have the following Rules of Play which must be observed at all times:
Please ensure that all Adults, Parents & Guardians in your group are aware of the Rules of Play.
Parents & Guardians are responsible for assessing the suitability of the equipment provided for children in their care and the ability of those children to use it.
Please ensure sensible footwear is worn while on site due to the presence of gravel and uneven surfaces.
The management and Pillaton Hall Farm LTD takes no responsibility for accidents, Injuries or Loss that occur during your visit or on our premise.
We do not provide or accept responsibility for the supervision of children on the premises.
Please read the following Rules of play before visiting the site. These rules are created so that you can have a safe & fun time at Pillaton Hall Farm.
By purchasing tickets either through our website (Pillatonhallfarm.co.uk), via telephone or at the office upon entry, you hereby agree that you have Read, Understood and Agree to our Terms and Conditions and that you and your party accept and agree to adhere to all our guidelines and policies.
Gold Creek Rules
- Children must be supervised by an adult AT ALL TIMES
- If you find gold, you can take it to the campsite reception/shop to exchange it for a sweet treat. Please note that gold can only be exchanged for sweets once during your stay/visit.
- Stay and Play customers are able to use the Gold Creek however we do not exchange the gold for sweets if it is a free session.
- If the water levels are above the red marker; please do NOT enter the water.
- When the gate is locked; please do not enter this area.
- Appropriate footwear must be worn when in the water.
- This is a natural stream, please wash your hands after play.
- Do not drink the water.
- Please do not tip any products or solutions into the stream.
- Do not go beyond the fenced off designated area.
- Do not enter the water if you have any open wounds or cuts.
- No bikes or inflatables to be taken into the stream.
- Please stay out of the farmer’s field.
- Unsupervised children will be asked to leave the water area.
- This area is used entirely at your own risk.
Bouncing Pillows Rules
- Children must be supervised by an adult AT ALL TIMES
- This equipment is not be used during inflation / deflation
- No Somersaults, Cartwheels or Rough Play
- No shoes allowed
- No hard or sharp objects allowed
- Always stay at least 1.5 meters away from other users
- Keep feet below waist
- No food, drinks or chewing gum allowed
- Be considerate to other users, especially younger children
- No jumping or bouncing within 1.5 meters of edge of pillow
- The surface may be slippery
- Exit with care
- Do not throw sand / rubber surfacing
Play Area 2-5 Years Rules
- Children must be supervised by an adult AT ALL TIMES
- Do not throw sand
- Only children age 2-5 years of age are permitted to play on this equipment
Bike Zone Rules
- Children must be supervised by an adult AT ALL TIMES
- Electric bikes and electric scooters are not permitted to be used on the track.
- Helmets are recommended to be worn at all times.
- All users must ensure that they ride sensibly and carefully and do not obstruct other users.
- Pillaton Hall Farm do not provide any bikes or scooters, users must bring their own.
- Pillaton Hall Farm do not take any responsibility for any damage or loss when using the track.
- The bike track is used entirely at your own risk.
Play Area 6-12 Years and Zip Wire Rules
- Children must be supervised by an adult AT ALL TIMES
- Only children age 6-12 years of age are permitted to play on this equipment
- Ensure the person in front has cleared the bottom of the slide before descending
- Do not stand, climb, walk, or run or stop midway down on the slides
- Do not play in front of or at the bottom of the slides
- One person permitted on the zip wire at any time
- Do not stand close to the zip wire
- Do not stand close to a moving swing
- Do not stand on the swings, sit and hold on with both hands